Creating multiple Quick Actions for each Record Type means getting a lot of buttons on a page layout. Trying to create this in Flow can streamline the number of buttons down to 1. You can’t show all record types, however, as if a User selects a record type they don’t have access to, things break.
The Get Available Record Types Apex Action will allow you to check a User’s permissions with Record Types on a given object. Simply enter select the Get Available Record Types Apex action.
Then select the object that you want to retrieve the Record Types for.
And set the output of those records to a Record Variable that allows for multiple values with the Object type of Record Type.
You can also get the Default Record Type Id in a Text Variable.
Simply choose them in the output of the Apex Action.
And you can easily assign the default Record Type in your Flow!
NOTE: As of right now, this Apex Action has the main function of getting the Default Record Type. There is a Lightning Component that has been built that will allow you to display the Record Type List to the User, however there is a current Salesforce bug that is preventing this from being able to be added to the Flow Components package. https://success.salesforce.com/issues_view?id=a1p3A000000BMPtQAO Once this is resolved, we will update the package with the Record Type Picklist Lightning Component that will allow you to easily have users select the Record Type of the record they would like to create with the results of the Get Available Record Types Apex Action.
Being able to lock and unlock records is very helpful for ensuring data integrity. In Salesforce Classic, there used to be a lock icon to let you know when a record was locked.
This hasn’t made it over to Lightning as of yet. As a result, you can use the Locked Record Notifier to let Users know that the record is locked and in addition, you can use your own note.
Simply go to Lightning App Builder, select the Locked Record Notifier, drag it to where you would like it to show, and enter some text. If the record is unlocked during the Lightning App Builder Page edit, you’ll see it blank, like below, as the Locked Record Notifier will not show unless a record is locked.
If the record is locked during the Lightning App Builder Page edit, you’ll be able to see the preview.
The component will automatically show if the record is locked and will not show if the record is unlocked. This is a great way to let your users know a record is locked, and give them additional information if needed!
Salesforce Approvals are a great feature that allow you to be able to track approvals and lock records from having any changes after approvals. Sometimes, however, an Approval Process doesn’t fit into the situation that you’re trying to create. You know how to create a custom approval process to achieve the process part of it, but since you’re not using the standard Salesforce Approval Process, you can’t lock the record.
With the Lock Record Apex Action, you can now lock that record.
Use the Lock Record Apex Action with Process Builder to automatically lock a record based on something like, the status going to Approved.
Additionally, you can use Flow and the Apex Actions in Flow to lock a record.
A simple Flow will allow you to lock a record, or add your custom logic to lock the record only after it has gone through a custom approval.
NOTE: Unlike the Unlock Record Apex Action, any user who has edit rights on a record will be able to lock the record. This means that you can lock a record from a Flow button without having to use Process Builder.
One of the great things about Approval Processes is the ability to lock a record so that a user cannot modify that record. One of the hard things to work around is when a locked record needs to be opened up to be edited again, for instance if, during electronic signature, the customer rejects the signature since they want to negotiate.
Enter the Unlock Record Apex Action, available with Process Builder or Flow! It is as simple as adding in your logic, say the a Quote status is updated to Rejected, then unlock the Quote.
Additionally, you can use this in Flow too. Simply select your Apex Action and add the record Id you’d like to unlock.
And voila, your Quote is unlocked! You can leave it as simple as below, or you can add in logic, like ensuring the Opportunity is not Closed Won, or other things like that!
NOTE: If running Unlock Record Apex Action in Flow, it does respect User permissions. So if a User does not have the permission to Edit a Locked Record, then they will not be able to unlock the record by simply clicking a button that launches to a Flow. Use Process Builder as Process Builder runs in system mode. If the logic is too complex for Process Builder, have Process Builder call the Flow to handle the more complex logic and then it can unlock the record. When Flow is called from Process Builder, it runs in system mode as well.
Using Flow is one of the most powerful tools for an admin. The ability to create your own complex workflow allows you to effectively implement your business processes without code.
There are three ways Salesforce has allowed you to launch a Flow from a page as an admin. You can create a button with a URL button, something like “/flow/myFlow”, you can use a Quick Action and run the Flow inside of that, or you can add it to your page layout with the Flow lightning component. These are great ways to be able to run Flows, but there are a few short comings.
First, if you use a Quick Action or a Button, you can’t dynamically show or hide the Quick Action or the Button, you’re stuck using Page Layouts. Second, if you’re using the Flow lightning component, when it loads on the page, it will always run. An example below shows a New Contact Flow that always runs on the page.
This is why we built the Run Flow Button lightning component. Salesforce allows developers to run Flows in lightning components and now we’ve brought this power to the admins.
To use the Run Flow Button lightning component, simply open Lightning App Builder, drag the Run Flow Button lightning component onto your page, enter text for your button, add the Flow API Name, and now you have a button that your users can press when they want to run the Flow.
Since it is a lightning component, you can also dynamically show or hide the button based on the lightning component filter criteria.
With your Run Flow Button configured and your filters set, you’re ready to give your users an enhanced experience with Salesforce lightning!